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My Resume

Qualifications Summary
Qualifications Summary
QUALIFICATIONS SUMMARY
  • Technical Skills: well versed in Articulate Storyline, Microsoft Office suite, Audacity, i Movie and Camtasia, and Photoshop.

  • Experience working on projects and with teams.  

  • Training specialist with Train the Trainer experience in New Hire Orientation and Salesmanship training.

  • Experienced Event Coordinator having coordinated Teacher Appreciation events at several Office Depot stores as well as Small Business Day events and Family Day events.

RELEVANT SKILLS
Instructional Design
  • As an independent Instructional Design contractor, I have worked in the following fields:

      Healthcare                Technology/Network Security              Early Childhood Development

  • I have worked with issues surrounding legal and technical compliance including:

    • Training employees to maintain compliance standards

    • Maintaining compliance within documentation of company training materials.

    • Ensuring a uniform quality standard is presented across multiple levels of materials/departments/locations to provide company-wide value in training and service.

Training and Human Resources
  • Hired and trained hundreds of store associates for Office Depot.

  • Conducted new hire orientation, sales, OSHA safety, loss prevention, cashier, Copy & Print Center, delivery order, cash balancing, receiving, return to vender, special order computer, and any new initiative training.

  • Selected to provide Conflict Management seminar at UPS

  • Wrote Job postings and Job descriptions

  • Worked with MaxHire recruiting software and Bamboo HR

Operations
  • Volunteer and paid work for Georgia Ensemble Theater includes selling tickets, managing ushers, answering phones, construction, painting, making props, resolving issues, and running errands.

  • Wrote user manual for new Transportation Management Software.

  • Produced monthly Key Performance Indicator (KPI) reports on several customers' shipping matrixes.

  • Analyzed customers' historic shipping data using specialized transportation modeling software and Excel to identify cost savings opportunities.

  • Monitored all cash handling including daily balancing of registers and deposits to bank; reconciled errors, balanced safe, and followed all loss prevention procedures.

  • Conducted monthly Safety meetings, maintained Safety binder per OSHA standards.

  • Planned and conducted monthly fire alarm test and fire drills.

Technical Expertise
  • Produced multiple modules in Articulate Storyline.

  • Used MS Excel to analyze customer shipping data for potential savings opportunities while at UPS.

  • Used MS PowerPoint to produce numerous presentations and flow charts.

  • Produced documents, letters, manuals, as well as edited the same in MS Word.

  • Used MS Excel to conduct statistical analysis if small data sets.

  • Used Audacity to produce and edit audio voice over for video clips and tutorial modules.

  • Used iMovie to edit and produce short video clips for use as or in tutorial modules.

  • Used Adobe Photoshop to edit photographs for use in tutorial modules.

Click here to download a PDF version of my resume.

EDUCATION and CERTIFICATIONS

Xavier University, Cincinnati, Ohio                                                                                                                  

     Bachelors of Science, Biology

University of Georgia, Athens, Georgia                                                                                                       

     Masters of Education, Instructional Design and Development

The Project Management Institute                                                                                                            

    Certified Associate of Project Management (CAPM)

EXPERIENCE

Instructional Design Contractor - 2016 to Present                                                                            Independent Contractor

Georgia Ensemble Theatre - 2006 to Present                       Box Office Assistant, Production Assistant, House Manager

Lewis James Professional (LJP) - 2012 to 2013                                                                                         Assistant Recruiter

UPS-SCS Transportation Division - 2006 to 2010                                                                                  System Administrator

Office Depot - 1998 to 2005                                                                                                                           Assistant Manager

The Rendez Brew - 1997 to 1998                                                                                                                                       Owner

Kirkland's - 1995 to 1997                                                                                                                               Assistant Manager

Project Orientation
  • Worked with both small and large teams as Instructional Designer.  Sometimes driving the project workflow; at other times receiving pieces and contributing as necessary.

  • Assisted in assembling mass mailing of subscriber theater tickets to several hundred patrons prior to season commencement.

  • Part of team responsible for User Access Testing (UAT) of new Transportation Management Software (OTM) and team implementing new software company wide for UPS.

  • Loaded contracts for 40 plus customers, keeping to "go-live" schedule and accounting for all Accessorial and Special Service charges.

  • Coordinated inventory preparation and physical inventory process in retail store locations.